Support Center

Get help with Face IN - your smart attendance management system. Find answers, contact support, and access resources.

How can we help you?

Choose from the options below to get the support you need

FAQ

Find answers to commonly asked questions about Face IN features and functionality.

Browse FAQ
Documentation

Access comprehensive guides, tutorials, and technical documentation.

View Docs
Mobile App

Download the Face IN mobile app for Android devices and get started.

Download App

Contact Support

Email Support

Get help via email within 24 hours

support@facein.app
Phone Support

Call us during business hours

+20-xxx-xxx-xxxx
WhatsApp

Quick support via WhatsApp

WhatsApp Support
Business Hours

Sunday - Thursday

9:00 AM - 6:00 PM (GMT+2)

Support Categories

Find specific help for different aspects of Face IN

System Setup

Installation, configuration, and initial setup

  • Initial system installation
  • Company registration
  • User account setup
  • Camera configuration
Employee Management

Adding, managing, and organizing employees

  • Adding new employees
  • Face recognition setup
  • Department management
  • Employee permissions
Attendance Tracking

Monitoring, reporting, and analyzing attendance

  • Viewing attendance logs
  • Generating reports
  • Exporting data
  • Location tracking
Mobile App

Mobile application usage and troubleshooting

  • App installation
  • Face scanning setup
  • Check-in/out process
  • Troubleshooting issues

Emergency Support

For critical system issues that affect business operations, contact our emergency support line available 24/7.

Emergency Hotline

Emergency support may incur additional charges. Standard support is included in your plan.

Additional Resources

Helpful links and resources to get the most out of Face IN

Video Tutorials

Step-by-step video guides

Training

Comprehensive training programs

Community

User community forums

Downloads

Apps and useful resources